Hotel Casa Zañartu

Very good communication in English. Even though we arrived late at night, the reception staff took excellent care of us and willingly and sincerely offered to provide food delivery. When there was no heating at night because the radiator broke, they immediately replaced it for us. We were surprised by the way breakfast was served (scrambled eggs in a bowl), but they were tasty. Interest in the client's needs and care was a pleasant experience that we did not often encounter.

We loved the hotel. We stayed three times during our stay in South America . Yes, it definitely could do with some upgrades but then it would cost more and we found it part of the charm. Loved the courtyard. Good location, easy walk to Plaza. Friendly helpful staff. Limited English but we managed. DEFINITELY best to pay a little more for the bigger room as we did for our second and third stay. First room had extremely small bathroom. Bigger room had huge bathroom but shower door was incorrectly fitted so floor got very wet .

Staff were very helpful and friendly. Felt safe, location was central we could walk to several places of interest. Breakfast was basic but good and sufficient. We had days in between our stays whilst we were visiting different locations and it was extremely helpful that we were allowed to leave some luggage at the hotel.

Hotel building is about 150 years old so expect classic and quaint not swish and modern. Very friendly service, has its own courtyard rear and restaurant which is a nice place to come back to, innovative drinks and dishes. Room good size and quiet. Place is full of character, convenient for sight seeing and at a good price.

A charming historical home of a prominent family that has been converted into a hotel. It is in easy walking distance to most of the major government and historical buildings. The neighborhood is bustling and safe enough during active hours. The staff is ever present, friendly and helpful.